TIMEFRAMES

Delivery timeframes are indicative only. CHOPIT is not in control of any shipping delays or transit issues that may occur once the consignment is in the hands of the carrier.

Australia:

2 - 4 business days via Express Post
3 - 8 business days via Standard Post

New Zealand:

3 - 10 business days via Standard Post with Australia Post

United States: SHIPPING HAS BEEN PAUSED.

With the current policy changes in the USA, we have paused all shipments to the US. We appreciate your patience and have every intention of relaunching into the US soon. Join our Newsletter for updates.

3 - 10 business days via Express Post with Australia Post

International:

Currently we do not offer shipping to regions beyond those listed above. We will have international shipping solutions available soon. Please join our newsletter to stay updated on all shipping options.

*Please allow an additional 1-2 business days for deliveries to rural areas.

INTERNATIONAL ORDERS & CUSTOMS FEES

International orders may be subject to import duties, taxes, and customs fees, which are determined by the destination country. These charges are the responsibility of the recipient and are not included in the total price at checkout. We recommend checking with your local customs office for estimated costs before placing your order.

By completing your purchase, you acknowledge that any applicable fees will be paid upon delivery to your local customs officers. Please note that payments to customs are necessary to release your order and that these fees vary between countries. CHOPIT is not responsible for delays caused by custom clearance processes and not responsible for paying import & custom fees for your orders. We engage in a DDU (Delivery Duty Unpaid) service to express ship your CHOPIT to you.

RETURNS

If in the unlikely event your CHOPIT board is faulty or damaged, please email us to arrange a refund, hello@chopitboards.com.au

For more information on returns, please visit Returns page.